Accounts & Access

Articles (11)

Accept the following certificates to begin using Cisco Unified Intelligence Center (Finesse)

Instructions for accepting certificates for Cisco Unified Intelligence Center (Finesse).

Adding a Shared Mailbox/Calendar

Instructions for how to add a shared mailbox/calendar after being granted permissions by an owner.

Cisco Contact Center: Supervisor Desk Guide

Cisco Contact Center: Supervisor Desk Guide

Employee Photo Submission and FAQ's

Employee Photo Submission and FAQ's

How to Change Resource Account Sponsor

Instructions for how to change resource account sponsor.

How to Manage Groups

Instructions for how to manage group membership after moving to Exchange Online with the Manage Groups Application (ADUC Lite).

ID Card FAQ's

ID Card FAQ's

ID Card Not Working in Campus Building Doors

How to handle incident where ID cards are not working in regards to campus door access.

Persistent Identity FAQs

Questions and Answers regarding Persistent Identity

Student ID Card Photo Submission and FAQ’s

Student ID Card Photo Submission and FAQ’s

University Password Requirements

Guidelines for MU Passwords