Issue
Device not supported on TigerWiFi.
Resolution
Use an Ethernet adapter or obtain a device that supports WPA2-Enterprise encryption required by TigerWiFi.
Ethernet Compatible
These devices have a wired Ethernet option available that is the preferred method for connecting to the network.
Please check at The Mizzou Store to purchase these adapters. The (adapter information) links below are to the manufacturer and provide the part numbers needed for the correct adapter.
- Sony PlayStation
- Microsoft Xbox: has built-in Ethernet
- Nintendo Wii / Wii U: (adapter information)
- Nintendo Switch: (adapter information)
- Amazon Fire TV: has built-in Ethernet (instructions)
- Amazon Fire TV Stick: requires two adapters
- Apple TV: has built-in Ethernet
- Roku
- Roku 4: has built-in Ethernet
- Roku 3: has built-in Ethernet
- Roku 2: has built-in Ethernet
- some Smart TVs
- some DVD players
- some BluRay players
Cause
Most consumer electronics cannot connect to TigerWiFi because they were not designed to support the WPA2-Enterprise security that is required by TigerWiFi. TigerWiFi is funded and designed to be used for academic and business purposes only.
The following devices do not support use of TigerWiFi:
Gaming Systems
- Sony PlayStation
- XBox One
- XBox 360
- Nintendo Wii
- Nintendo Wii U
- Nintendo DS
- Nintendo Switch
Video Systems
- Handheld Sony Devices
- DVD Players
- BluRay Players
Television Systems
- Roku Streaming Stick
- Roku
- Google Chromecast
- Amazon Fire TV
- Amazon Fire TV Stick
- NeoTV
- Apple TV
- Smart TV - Samsung, Vizio, Sony
Computer Accessories
- Apple Watch
- Printers
- Amazon Kindle
- Digital Cameras
Voice Assistant
- Amazon Echo
- Google Home/Home Mini
- Amazon Echo Dot
- Apple HomePod
For Additional Assistance
Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal.