Service Catalog

Categories (14)

Accounts & Access

Get assistance with account management including account access, authentication and password resets as well as AIMS, Active Directory, Azure, and ID Cards.
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Administrative & Business

Get assistance with enterprise administrative applications such as Peoplesoft, service management, workflow applications, or services such as enterprise architecture consultations, project management, and IT purchasing procedures.
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Application Development & Reporting

Get assistance with analytics and reporting including Power BI as well as custom web and application development.
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Classroom & Computer Labs

Get assistance with classrooms and computing sites including requesting software for computer sites.
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Computers & Devices

Get assistance with your computer as well as other supported devices including digital signage and security cameras.
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Email & Collaboration

Get assistance with collaboration tools including your email and calendar as well as OneDrive, Microsoft Teams, and Zoom.
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Information Security

Get assistance with infrastructure and services that provide information security, data integrity, and compliance for institutional activities.
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Instructional Support, Teaching & Learning Technologies

Get assistance with Canvas as well as other Missouri Online applications.
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Phone

Support for office phones including voicemail, contact centers, and auto attendants as well as two-way radios and faxing.
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Printing

Printer and printing support including Print Smart, Print Anywhere, and CUPS.
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Research & High Performance Computing

Request a consultation and get support with high performance computing including lab instrumentation as well as research data services and workstations.
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Server, Storage & Database Administration

Server, storage, and database support including virtual machines, managed servers, server monitoring, data center hosting, and database administration.
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Software

Purchase and get assistance with supported desktop and device software.
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Wi-Fi & Network

Get assistance with wired and wireless connectivity as well as networking including VPN and firewalls.
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