Keeper Password Security

Keeper Password Security is a centrally managed password tool that securely stores passwords.  The passwords are available from any web browser.  Individual users can store their work passwords.  Teams may securely share password records with other team members with an account.  If an individual leaves a team but has passwords the team needs, the Keeper administrators can share that user's account to a team manager upon authorized request.  

By signing up for a Keeper Password Security Enterprise account, users have the option to set up a Keeper Personal Password Vault for personal passwords.   This allows staff to follow the security policy of only storing work passwords in the work Keeper account and only storing personal passwords in the Keeper Personal Password Vault.   

• If you need to request access to Keeper Password Security, please fill out the Keeper Password Security - Request Access form. 
• If you need to request access removal from Keeper Password Security, please fill out the  Keeper Password Security - Remove Access form.  
• If the main Keeper Password Security page did not answer your questions and you still need general assistance with Keeper Password Security, you may fill out the Keeper Password Security - Get Assistance form.  

Who Is Eligible To Use It?

• Faculty
• Staff

Keeper Password Security license is non-transferable and costs $40/year per user through the entire contract length.  The current Keeper contract ends June 2028. 

If a user leaves a work group or the university, their license cannot be transferred.  Their department will continue to be billed for the license through June 2028.

• Keeper Password Security software should be use in a manner that is compliant with the UM System Acceptable Use Policy and all security best practices, regulations, or policies that apply to a user's work group.
• Users must accept the Account Transfer policy which allows a user's UM System Keeper Vault to be transferred should they leave their work group our the university.  The user's UM System Keeper Vault should only contain work related records and no personal account information.  
• Keeper Password Security is DCL4 compliant. 
• Keeper users log in with Single Sign On using Phishing-Resistant Multifactor Authentication.  Users will need to set up  phishing-resistant login methods prior to use.
• Individual UM System user accounts are used to access Keeper.  Resource or group accounts are not allowed - no exceptions.
• Individual records or folders of records may be be shared with fellow Keeper users.  If you want to be able to share records with your work group, all members of the work group will need a Keeper account.
• Only work related passwords should be added to your UM System Keeper Vault.  No personal use passwords are allowed.  
  • You may use the optional Keeper Family Plan to store your personal passwords.
    • Keeper Family Plan accounts are separate accounts and not managed by UM System. 
    • Note!! You are responsible for setting and securely recording your Keeper Family Plan password.  UM System IT staff cannot help with recovery of your Keeper Family Plan password. 
    • The only option for a lost Keeper Family Plan password is for a user to open a case with Keeper support, have them delete your account, and then recreate your account from scratch.  

• Users signing up are agreeing to pay for a non-transferable license through June 2028.
• If a user leaves a department or the University, you may fill out a "Remove Access" request.  By default the account will be backed up for 90 days.
  • If the supervisor needs access to the account backup, they may indicate so on the request form. 
  • The supervisor will also need to submit an "Access to Electronic Resources Form".
  • Even when the account is removed or transferred, license payments will continue through June 2028.