Administrative & Business

Get assistance with enterprise administrative applications such as Peoplesoft, service management, workflow applications, or services such as enterprise architecture consultations, project management, and IT purchasing procedures.

Categories (8)

Administrative Tools

Enhance administrative efficiency with a suite of applications and support services for e-signatures, billing management, process mapping, scheduling, and technical assistance for various automation and content management tools.
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Change Management

Facilitate IT system updates through a structured process supporting standard, minor, major, and emergency change requests to ensure stability and efficiency.
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Communications & Marketing

Boost outreach and engagement with services including communications assistance, event support, poster/flyer creation, and management of the DoIT website.
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DoIT Help Desk

(Visible to Help Desk and ESM Groups only): Provide internal support through general IT inquiries, issue reporting, chat assistance, and departmental transfers to resolve technical concerns efficiently.
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Enterprise Service Management

TeamDynamix (TDX) is the University or Missouri's Enterprise Service Management solution. TDX provides a service catalog and services for customers to report issues and request services from Academic Technology, IT, MU Registrar, MU Undergraduate Admissions, College of Arts & Science, MU Health Care Information Security, Advancement/Gift Services, Mizzou Pharmacy and other MU/UM departments. It also provides Knowledge Management, Change Management, Asset Management and Conversational AI services.
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Finance, Human Resources, and Student Systems

Streamline institutional operations with integrated systems supporting financial management (e.g., budgeting, procurement), human resources (e.g., payroll, employee data), and student administration (e.g., enrollment, records), offering access, maintenance, and support for efficient university-wide processes.
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IT Accessibility

Promote universal access with support for remediation, content adaptation, technology assistance, and consultations to resolve accessibility challenges.
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IT Procurement

Facilitate the acquisition of IT resources, including hardware, software, and services, while ensuring compliance with organizational and regulatory standards.
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