Devices Not Supported on TigerWiFi

Summary

Information on devices not supported on TigerWiFi, and solution to use an ethernet adapter or obtain device that supports WPA2-Enterprise encryption required by TigerWiFi.

Body

Overview

List of devices not supported on TigerWiFi and Ethernet compatible devices. 

Detailed Information

Most consumer electronics cannot connect to TigerWiFi because they were not designed to support the WPA2-Enterprise security that is required by TigerWiFi. TigerWiFi is funded and designed to be used for academic and business purposes only.

The following devices do not support use of TigerWiFi:

Gaming Systems

  • Sony PlayStation
  • XBox One
  • XBox 360
  • Nintendo Wii
  • Nintendo Wii U
  • Nintendo DS
  • Nintendo Switch

Video Systems

  • Handheld Sony Devices
  • DVD Players
  • BluRay Players

Television Systems

  • Roku Streaming Stick
  • Roku
  • Google Chromecast
  • Amazon Fire TV
  • Amazon Fire TV Stick
  • NeoTV
  • Apple TV
  • Smart TV - Samsung, Vizio, Sony

Computer Accessories

  • Apple Watch
  • Printers
  • Amazon Kindle
  • Digital Cameras

Voice Assistant

  • Amazon Echo
  • Google Home/Home Mini
  • Amazon Echo Dot
  • Apple HomePod

In order to connect devices to the internet use an Ethernet adapter or obtain a device that supports WPA2-Enterprise encryption required by TigerWiFi.

Ethernet Compatible

These devices have a wired Ethernet option available that is the preferred method for connecting to the network.

Please check at The Mizzou Store to purchase these adapters. The (adapter information) links below are to the manufacturer and provide the part numbers needed for the correct adapter.

Gaming Consoles:

Streaming Devices:

  • Amazon
    • Amazon Fire TV: has built-in Ethernet (instructions)
    • Fire TV Stick: requires two adapters (Ethernet adapter and OTG adapter) (instructions)
  • Apple TV:
    • Apple TV 4K (128GB version): has built-in Ethernet (instructions)
  • Roku:
  • Google Chromecast:
    • Chromecast with Google TV: requires an Ethernet adapter (instructions)
  • Nvidia Shield TV:
  • Other Devices:
    • some Smart TVs
    • some DVD players
    • some BluRay players

Can I use a router or unmanaged switch?:

  • Router: You can bring a router from home, but make sure to turn off its Wi-Fi. The dorms already have Wi-Fi, so you won't need it from your router.
  • Unmanaged Switch: Your router will use one campus network address and can connect several devices through its wired ports. If you need more wired connections than your router has, you can add an "unmanaged switch" to one of the router's ports. This will give you more ports to plug devices into.

Note: Don't connect a regular switch directly to the campus network. Each device connected to it would use a separate network address, which we want to avoid.

For Additional Assistance

Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal

Details

Details

Article ID: 318
Created
Fri 7/12/24 5:31 PM
Modified
Thu 7/17/25 12:45 PM

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