Question
How do I connect a macOS computer to TigerWiFi?
Answer
Use the following instructions to connect a Mac computer to the wireless network at MU;
1. Click the Wi-Fi icon, select TigerWiFi.
2. Enter your username (SSO a.k.a. PawPrint).
3. Enter your password.
4. Click Join.
5. Click Continue if asked permission to verify a certificate.
6. Enter computer's admin password if prompted, click Update Settings.
Note: If you are not connected, are given an error, or are not prompted for username or password, you may need to forget the TigerWiFi network using these instructions:
1. Click the Apple menu in the top-left corner, then select System Settings.
2. Click WiFi from the sidebar.
3. Choose WiFi.
4. Scroll down and click Advanced.
5. Find TigerWiFi from the list of known networks.
6. Click the menu button (...) next to it and choose Remove From List.
7. Click Forget to confirm.
Note: If your computer does not connect, verify that your password was entered correctly and try again. If you are prompted to set a new password, this means your account password is likely expired and needs to be reset via https://password.umsystem.edu/. Do NOT attempt to reset your password through the macOS system prompt- it will not work.
For Additional Assistance
Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you can start a chat with an agent by selecting the speech bubble icon in the lower-right corner of the screen on this site. You may also use the Division of IT Client Portal to view a comprehensive list of DoIT resources and contact methods.