PREREQUISITES
A. Complete this MizzouOne.missouri.edu task:
B. When one of these is true, you may proceed to the Photo Submission Process:
- Your Welcome Orientation enrollment fee has been processed by University Cashiers.
- It is within 33 days of the start of the semester for which you are enrolled (with courses appearing in myZou).
PHOTO SUBMISSION PROCESS:
Log in: idcardmanager.missouri.edu
Submit your square photo
- Position yourself in front of a solid background, from which you are easily distinguishable, with your face well-lit. White, Gray, Beige is best.
- Head must face straight at camera, filling most of the square frame, but including the entire face, with no shadows.
- Prescription glasses must leave the eye fully visible.
- Religious head coverings are permitted.
- Hats, sunglasses, hands, other people or objects, unnatural expressions are prohibited.
- Be sure to center your face in a square photo. It’s good to leave room around your face. We can crop a photo, but we cannot add to one.
- Submit a square photo that is good quality.
Click VIEW MY PHOTOS (fine print at the bottom of the page) to follow the photo’s progression from Pending to Current. If your photo stays in Pending status for more than five business days, check your MU email account for an email from us. If no email is present, email us at idcardreq@missouri.edu.
Approved photos are the official photo of record, for ID cards, myZou, etc.
FAQ’s:
Q. Did my photo get accepted?
A. In idcardmanager.missouri.edu, click VIEW MY PHOTOS at the bottom of the page (see step 3, above), to follow the photo’s progression from Pending to Current.
Q. Can I choose a name other than my Legal Name on my ID card (e.g., “Tommy” rather than “Thomas”).
A. This is called a “Preferred Name”, and it can be handled in MizzouOne.missouri.edu.
Q. I submitted my photo, and it is now in Current status. When will I receive my card?
A. You should come to the ID Office to have your card printed.
Q. Will I get my card at my Winter Welcome or Summer Welcome session?
A. Students are encouraged to use their Mizzou Mobile ID, however if a physical card is required or wanted one can be picked up at the ID Office.
Q. My “View my Photos” page shows the reasons photos were rejected. What do they mean?
A. Photo Rejection Reasons:
- Low Quality.
- Inappropriate - using a filter, or hand gestures, etc.
- Too Bright, Dark, Distant or Close.
- Not Centered – our software only adjusts to square.
- Wearing Hat or Sunglasses.
- Not Self Portrait.
- More than one person.
- No ID – It is not the U.S. Visa page of the passport, or it is not readable.
- Inconsistent Names – Complete the MizzouOne task.
- Not facing camera.
- Background – face is not easily distinguished from background.
- Auto Crop – a square photo was not submitted, or space was not left around the face sufficient for our square cropping function.
- Two photos, No ID – Be sure to submit an ID Document AND a photo.
- ID Submitted as Photo – an ID Document was submitted in the “submit a photo” function. This can be checked in “view my photos”, where all the photos should be pictures of you. . . not your ID Document.