Accounts & Access

Articles (32)

Adding a Shared Mailbox/Calendar

Instructions for how to add a shared mailbox/calendar after being granted permissions by an owner.

Adding Additional Authorized User Access to Myzou

Explains how to add someone as an authorized user to Myzou

Adding Authorized User to Touchnet

Explains how to add someone as an authorized user to Touchnet

Authenticating Using Microsoft Authenticator Passkey

Step-by-step guide and videos on authenticating using a Passkey on the Microsoft Authenticator app.

Creating a New Outlook Profile

Steps for creating a new profile in Outlook

Employee Photo Submission and FAQ's

Employee Photo Submission and FAQ's

Enable Passwordless Sign-In

Step-by-step guide on how to enable passwordless sign-in on the Microsoft Authenticator app.

How to add a Photo to Get App Mobile ID

How to add a Photo to Get App Mobile ID

How to Change Resource Account Sponsor

Instructions for how to change resource account sponsor.

How to change your Mobile ID to your new phone

Information on how to change your Mobile ID to your New Phone

How to Manage Groups (Active Directory)

Instructions for how to manage group membership after moving to Exchange Online with the Manage Groups Application (ADUC Lite).

How to reset your password when off campus

This article explains the process for resetting passwords while off campus

How to update your Preferred Name

Directs user how to change their preferred name on their account

ID Card FAQ's

ID Card FAQ's

ID Card Not Working in Campus Building Doors

How to handle incident where ID cards are not working in regards to campus door access.

Installing and Connecting your University Account to the Microsoft Authenticator App

Step-by-step guide on installing the Microsoft Authenticator app and connecting your university account to the app.

Managing an account as a sponsor

Basic sponsor management operations and navigation in AIMS via https://accounts.umsystem.edu

MFA Security Keys

Alternative solution for Multi-Factor Authentication. Solution is offered via the website: https://www.umsystem.edu/ums/is/infosec/securit...

Includes steps for setting up a security key device, like a yubi-key for an account for Windows and MacOS

Microsoft Authenticator Passkey

How to set up a passkey with Microsoft Authenticator Application - Mobile for iOS and Android

Microsoft Authenticator Passkey Setup

Step-by-step guide on setting up a Passkey on the Microsoft Authenticator app.

Mobile ID GET App Troubleshooting

General Troubleshooting methods for GET app

Persistent Identity FAQs

Questions and Answers regarding Persistent Identity

Setting Up Facial Recognition (Windows Hello for Business)

Step-by-step guide on setting up facial recognition for Windows Hello for Business on university owned devices.

Setting Up Fingerprint Recognition (Windows Hello for Business)

Step-by-step guide on how to set up fingerprint recognition for Windows Hello for Business on university owned devices.

Setting Up Security Keys/YubiKeys for Windows & MacOS

This article contains a step-by-step guide and videos directing you on how to set up your Security Key or Yubikey for your Windows or Mac workstation.

Setting Up Windows Hello PIN (Windows Hello for Business)

Step-by-step guide on how to set a PIN up for Windows Hello for Business for university owned devices.

Sign In Using Sign-in Options

Step-by-step guide on signing in using Sign-in Options on the UMSystem log in page.

Sign In with Facial Recognition (Windows Hello for Business)

Step-by-step guide on how to sign in using Facial Recognition.

Sign in with Fingerprint Recognition (Windows Hello for Business)

Step-by-step guide on how to sign in using fingerprint recognition.

Sign in with Windows Hello PIN (Windows Hello for Business)

Step-by-step guide on how to sign in using Windows Hello PIN.

Student ID Card Photo Submission and FAQ’s

Student ID Card Photo Submission and FAQ’s

University Password Requirements

Guidelines for MU Passwords