How do I set up Facial Recognition for Windows Hello for Business (WHFB)? (University Owned) 

Before you begin, ensure the following:

• You are signed in with a Microsoft account or work/school account.
• A Windows Hello-compatible camera is installed (IR camera required).
• A Windows Hello PIN is already set up. Click HERE to view the Set Up Windows Hello PIN article. 
• Your device has Windows 10 or Windows 11

Organizational polices (for work devices) allow Windows Hello.

Setting Up Facial Recognition

Click HERE for a video representation of the procedure. 

1. On your Windows task bar Search field, enter Sign-in Options. 
2. Select the drop-down for Facial recognition (Windows Hello) and select Set up.
3. The Welcome to Windows Hello window will display. Select Get Started.
4. Enter your PIN and select OK.
   NOTE: If you have not yet set up your Windows Hello for Business PIN, it will prompt you to do so here.
5. Follow the prompts on the window for the biometric scan of your face.
6. The All Set! window will display when you have finished.

Optional: Improve Recognition Accuracy

If recognition is slow or inconsistent:

1. On your Windows task bar Search field, enter Sign-in Options. 
2. Under Facial recognition (Windows Hello), select Improve recognition.
3. The Welcome to Windows Hello window will display. Select Get Started.
4. Enter your PIN and select OK.
   
5. Follow the prompts on the window for the biometric scan of your face.
6. The All Set! window will display when you have finished.
   

To view the article about signing in using Facial Recognition, click HERE. 

If you need further assistance, please reach out to your Help Desk.

• Mizzou: 573-882-5000 or Mizzou Self-Service Portal
• UMKC: 816-235-2000 or UMKC Self-Service Portal
• Missouri S&T: 573-341-4357 or S&T Self-Service Portal
• UMSL: 317-516-6034 or UMSL Self-Service Portal
• MU Health Care: 573-884-4357 or MUHC Self-Service Portal