Question
How do I add a shared mailbox or calendar?
Answer
Shared resource accounts are not managed or used like other accounts. For example, you do not need to set a password or give out the password to others. Once an owner has granted individual permissions for other users they can add the mailbox, into Outlook. They can access and use the shared mailbox folders based on the permissions granted to them for each individual folder in the mailbox.
Add the Shared Mailbox in Outlook:
1. Click File and select Account Settings.
2. Click Account Settings again.
3. Double click on your account name.
4. Click More Settings.
5. Select the Advanced tab.
6. Click Add.
7. The Add Mailbox dialog box appears, type the mailbox name that you want to add (e.g. techsupportfaxline) and click OK.
8. On the Advanced dialog, select Apply and then OK.
For Additional Assistance
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