Question
How do I set up Passkey on Microsoft Authenticator?
Answer
Android Instructions
Apple iOS Instructions
Please note that instructions may differ slightly for different operating system versions. You can visit the official Microsoft page for troubleshooting information and additional setup instructions. https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-register-passkey-authenticator
Android Instructions
You can sign in to Authenticator to create a passkey in the app and get seamless single sign-on across Microsoft native apps. We recommend this preferred flow to set up a passkey in Authenticator. If you're signed in or already have an account in Authenticator, you still need to complete these steps to add a passkey in Authenticator.
1. Download Authenticator from Google Play, open it, and go through the privacy screens.
2. Add your account in Authenticator on your Android device.
- If you installed Authenticator for the first time on your device, on the Secure Your Digital Life screen, tap Add work or school account.

- If you installed Authenticator on your device before but didn't add an account, tap Add account or the + button, and select Work or school account. Then tap Sign in.

- If you already added an account in Authenticator, tap your account, and then tap Create a passkey.

3. You need to complete multifactor authentication (MFA).

4. If necessary, tap Settings and set up a screen lock.

5. Tap Settings to enable Authenticator as a passkey provider.

a. Open Passwords & accounts.

b. In the Additional providers section, make sure that Authenticator is selected

6. After you return to Authenticator, tap Done to confirm that you added Authenticator as a passkey provider. Then you can see Passkey added as a sign-in method for your account. Tap Done again to finish.

7. Authenticator sets up passkey, passwordless, and MFA for sign-in according to your work or school account policies. Tap your account to see information, including your new passkey.
Apple iOS Instructions
You can sign in to Authenticator to create a passkey in the app and get seamless single sign-on across Microsoft native apps. We recommend this preferred flow to set up a passkey in Authenticator. If you're signed in or already have an account in Authenticator, you still need to complete these steps to add a passkey in Authenticator.
1. Download Authenticator from the App Store, and go through the privacy screens.

- If you installed Authenticator on your device but you didn't add an account, tap Add account or the + button, and select Work or school account. Then tap Sign in.

- If you already added an account in Authenticator, tap your account, and then tap Create a passkey.

2. You will need to complete multifactor authentication (MFA).

3. If necessary, tap Settings and set up a screen lock.

4. Tap Settings to enable Authenticator as a passkey provider.

5. On your iOS 18 device, go to Settings > General > Autofill & Passwords. On your iOS 17 device, go to Settings > Passwords > Password Options.
- On both operating systems, make sure that AutoFill Passwords and Passkeys is turned on. Under Autofill From, make sure that Authenticator is selected.

6. After you return to Authenticator, tap Done to confirm that you added Authenticator as a passkey provider. Then you can see Passkey added as a sign-in method for your account. Tap Done again to finish.

7. Authenticator sets up passkey, passwordless, and MFA for sign-in according to your work or school account policies. Tap your account to see information, including your new passkey.
For Additional Assistance
For additional assistance please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal.