How to set up Microsoft Authenticator

Question

How do I set up Microsoft Authenticator?

Answer

 

Set up Microsoft Authenticator

 

1. Sign in to Microsoft MySignIns (https://mysignins.microsoft.com/security-info) using your University Account (i.e. username@umsystem.edu).

2. Select +Add Method.

Screenshot of Microsoft MySignIns Security Info, 'Plus Icon Add Method' button is highlighted

 

4. Select Authenticator App and click Add, then follow the prompts.

 

Screenshot of 'Add a method' window, 'Authenticator App' is selected from the drop-down and the 'Add' button is highlighted

 

5. Download the Microsoft Authenticator app from your App store on your mobile device.

 

Microsoft Authenticator Application Icon, blue shield with white background

 

6. On your mobile device select Add account and choose Work or School Account.

Note: Your device may require you to allow notification and ask to access the camera. Once you select Work or school account it will activate your camera so you may scan a QR code on your computer.

 

Two screenshots of Microsoft Authenticator mobile view, the first screenshot reads 'Ready to add your first account?' and has an 'Add Account' button highlighted, the second screenshot asks 'What kind of Account are you adding?' and the option 'Work or school account' is highlighted.

 

7. Back on your computer click Next.

 

Microsoft Authenticator 'Set up your account' screenshot, 'Next' button is highlighted

 

8. The next screen displays a QR code. Use the Microsoft Authenticator app on your mobile device to scan the QR code.

Note: The next screen on your Mobile Device shows you the email account that was added.

 

Microsoft Authenticator 'Keep your account secure' screen, demonstrating a sample QR code with red text reading 'Example Only'. The 'Next' button in the lower right corner is highlighted.

 

9.  Click Next on the computer. On the computer, you will see the Let's try it out screen, as it waits for your approval on your mobile device.

 

Screenshot of 'Keep your account secure' screen, now stating 'Let's try it out' with the additional message to 'Approve the notification we're sending to your app.'

 

11. Select Approve when a prompt is sent to your mobile device.

 

Screenshot of mobile device view, showing a pop-up to 'Approve sign-in', with an arrow pointing to the 'Approve' button.

 

12. Once you select Approve it will automatically verify and you can select Next

13. Select Done and the new authentication method is added.

 

Make this your default method

 

1. Select Change next to Default sign-in method on the main Security info tab. 

 

Screenshot of Microsoft My Sign-Ins Security Info screen, 'Default sign-in method' is focused, an arrow points to a 'Change' button to the right

2. Select the down arrow to choose another method on the window that appears.

3. Select Microsoft Authenticator - Notification

 

Screenshot of 'Change default method' view, arrows point to 'Microsoft Authenticator - notification' option from the list

 

4. Select Confirm to change your authentication method.

 

Screenshot of 'Change default method', 'Microsoft Authenticator - notification' is selected, and 'Confirm' button is highlighted.

 

For Additional Assistance

Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal

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