Popular Services

Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.

Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.

Request purchase of computers, printers, equipment, etc.

Request help with setting up an account or resetting the password.

Purchase, or obtain free, software which requires an IT software review.

Request an IT software review.

MOVEit Automation is a secure managed file transfer solution that schedules file pickup and delivery between locations.
MOVEit Transfer / DMZ is a temporary storage space for department and vendors to exchange files asynchronously.

Renew software that has previously been reviewed by IT.

Requests for data and phone jack activations, network cable or fiber, and network hardware.

Request assistance with remote access to your desktop computer.

Ask for a consult on hardware for options regarding your needs.

Request to install Brainware Verifier, manage user access, or report an issue with Brainware.

Get help with or request a consultation on the creation of an internal web application for campus data analysis, work improvement or reporting. Also get assistance with implementation of purchased software data feeds or integration of an API.

Request assistance with broken hardware.

Request to add a particular software to AppsAnywhere.

Request support selecting, configuring, or managing a research-related workstation or server.

Assistance with desk phones including activations, display names, voicemail, and troubleshooting.

Tidal Automation manages and controls job scheduling.

Request Assistance with Virtual Private Network access

To initiate a investigation driven exploration of data belonging to an individual. Requests must come from Human Resources, Title IX, Student Conduct, or Office of General Counsel.

Printer not working? Reach out using this form.

Request the assistance or purchase of a cellular phone

Request an operating system upgrade.

Report an outage or malfunctioning research-related workstation or server.