Popular Services

Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.


Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.


Request purchase of computers, printers, equipment, etc.


Perceptive Content is an electronic document workflow and management system.


Purchase software through IT such as Adobe, FoxIt, Grammarly, Origin, etc., or ask questions about software.


Pre-approved software from in TDX


Request help with setting up an account or resetting the password.


Tidal Automation manages and controls job scheduling.


Managed File Transfer - Automated File Transfer Assistance is a secure file transfer solution that schedules and executes secure file pickup and delivery project between locations.
Managed File Transfer - Vendor Initiated File Transfer can temporarily store files for departments and vendors to exchange files asynchronously.


Request consultation regarding IT solutions for a lab or research project, including support for planning grants with IT needs.


I need help with software.


Request assistance with remote access to your desktop computer.


Change the computer and/or person who is licensed for a particular software.


Request assistance with broken hardware.


Request to move technology to another place on campus


S&T IT Security provide expert guidance to assess, document, and process exceptions when necessary to support business objectives while minimizing risks. Each request undergoes a thorough review to ensure that appropriate compensating controls are in place, ensuring both compliance and operational flexibility. Let us help you navigate the balance between security requirements and business needs with a seamless exception handling process.


Printer not working? Reach out using this form.


Request support selecting, configuring, or managing a research-related workstation or server.


Request M365 or G-Suite Add-In.