Popular Services

Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.


Request purchase of computers, printers, equipment, etc.


Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.


Perceptive Content is an electronic document workflow and management system.


Request help with setting up an account or resetting the password.


Purchase software through IT such as Adobe, FoxIt, Grammarly, Origin, etc., or ask questions about software.


Pre-approved software from in TDX


Managed File Transfer - Automated File Transfer Assistance is a secure file transfer solution that schedules and executes secure file pickup and delivery project between locations.
Managed File Transfer - Vendor Initiated File Transfer can temporarily store files for departments and vendors to exchange files asynchronously.


Tidal Automation manages and controls job scheduling.


Request assistance with broken hardware.


Request support selecting, configuring, or managing a research-related workstation or server.


Request for help with all Multi-Factor Authentication (MFA) problems


Request support using or accessing or changing access to an HPC resource.


Request to move technology to another place on campus


Printer not working? Reach out using this form.


Request for resource account support or the creation of a new resource account.


Assistance with desk phones including activations, display names, voicemail, and troubleshooting.


I need help with software.


Request assistance with remote access to your desktop computer.


Submit a new license file to IT.