Popular Services

Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.

Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.

Purchase, or obtain free, software which requires an IT software review.

Request help with setting up an account or resetting the password.

Request an IT software review.

Request purchase of computers, printers, equipment, etc.

MOVEit Automation is a secure managed file transfer solution that schedules file pickup and delivery between locations.
MOVEit Transfer / DMZ is a temporary storage space for department and vendors to exchange files asynchronously.

Requests for data and phone jack activations, network cable or fiber, and network hardware.

Request to add a particular software to AppsAnywhere.

Request support selecting, configuring, or managing a research-related workstation or server.

Renew software that has previously been reviewed by IT.

I need help with software.

Tidal Automation manages and controls job scheduling.

Request for resource account support or the creation of a new resource account.

Request assistance in a Classroom, Conference Room or CLC. For immediate assistance you can call 6611.

Request assistance with broken hardware.

Get help with or request a consultation on the creation of an internal web application for campus data analysis, work improvement or reporting. Also get assistance with implementation of purchased software data feeds or integration of an API.

Request support using or accessing or changing access to a research data storage resource.

Make a change to or cancel being billed for a particular software.

Request for help with all Multi-Factor Authentication (MFA) problems

Assistance with desk phones including activations, display names, voicemail, and troubleshooting.

Request to move technology to another place on campus

Request Assistance with Virtual Private Network access

Ask for a consult on hardware for options regarding your needs.