Popular Services

Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.


Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.


Perceptive Content is an electronic document workflow and management system.


Purchase, or obtain free, software which requires an IT software review.


Request help with setting up an account or resetting the password.


MOVEit Automation is a secure managed file transfer solution that schedules file pickup and delivery between locations.
MOVEit Transfer / DMZ is a temporary storage space for department and vendors to exchange files asynchronously.


Request purchase of computers, printers, equipment, etc.


Request an IT software review.


Tidal Automation manages and controls job scheduling.


Assistance with desk phones including activations, display names, voicemail, and troubleshooting.


Get help with or request a consultation on the creation of an internal web application for campus data analysis, work improvement or reporting. Also get assistance with implementation of purchased software data feeds or integration of an API.


I need help with software.


Printer not working? Reach out using this form.


Request to move technology to another place on campus


Assistance with telecommunication billing.


Request assistance with broken hardware.


Requests for data and phone jack activations, network cable or fiber, and network hardware.


Request for help with all Multi-Factor Authentication (MFA) problems


S&T IT Security provide expert guidance to assess, document, and process exceptions when necessary to support business objectives while minimizing risks. Each request undergoes a thorough review to ensure that appropriate compensating controls are in place, ensuring both compliance and operational flexibility. Let us help you navigate the balance between security requirements and business needs with a seamless exception handling process.


Request support selecting, configuring, or managing a research-related workstation or server.


Request for used/surplus/broken equipment to be removed.


Request software for distribution in a classroom CLC.


Request support using or accessing or changing access to a research data storage resource.