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Services or Offerings?
Account Compromise Cleanup
  1. Services
  2. Information Security
S&T IT Security will respond to cyber security incidents involving accounts.
Administrative Rights Assistance
  1. Services
  2. Information Security
AppsAnywhere is the S&T self-service software distribution platform for personal and managed campus devices subject to licensing restrictions. Loaded software is usable offline to accommodate laptop use and situations of poor network connectivity. ThreatLocker is the S&T privilege escalation solution that allows installation of approved software, driver management, system configuration, and printer installation.
Adobe Acrobat Sign
  1. Services
  2. Administrative & Business
Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.
Alarms/Cameras/BMS
  1. Services
  2. Wi-Fi, Network, & Telecommunications
  3. Network
Brainware
  1. Services
  2. Administrative & Business
Request to install Brainware Verifier, manage user access, or report an issue with Brainware.
Campus Network Storage Assistance
  1. Services
  2. Email, Phone, & Collaboration
Requests for access to a campus network storage.
Cellular - Phones, Tablets, and Data
  1. Services
  2. Wi-Fi, Network, & Telecommunications
Assistance with cell phones, tablets, and service plans.
Centralized Data Storage (STRIDE)
  1. Services
  2. Research & High-Performance Computing
Request HPC storage leases, service, or report an incident.
CLC / Classroom / Conference Room Assistance
  1. Services
  2. Classrooms, Computer Labs & Digital Signage
Request assistance in a Classroom, Conference Room or CLC. For immediate assistance you can call 6611.
Consultation & Facilitation
  1. Services
  2. Research & High-Performance Computing
Request services like grant support, training opportunities, or consultations for: restricted research, workflows, or software.
Data Plans
  1. Services
  2. Wi-Fi, Network, & Telecommunications
  3. Network
Desk Phone - New/Change/Deactivate
  1. Services
  2. Wi-Fi, Network, & Telecommunications
  3. Desk Phone
DT2 - New Vended Software
  1. Services
  2. Software & Printing
Just a demo of multiple tasks
Fax Assistance
  1. Services
  2. Wi-Fi, Network, & Telecommunications
  3. Desk Phone
Assistance with electronic fax or fax printers.
Hardware Purchase Request
  1. Services
  2. IT Procurement
Request purchase of computers, printers, equipment, etc.