Getting Started - Advisors & Staff

Key info to help new advisors and staff with essential functions to start using MU Connect.

Articles (7)

How to search for students and use advanced searching

Instructions for how to use MU Connect’s search and advanced filters to quickly find students, view their profiles, and identify groups for targeted outreach based on tracking items, attributes, or course context.

Kiosk and Waiting Room Guide

An overview and explanation of Kiosks and Waiting Rooms used for checking in walk ins and scheduled appointments.

Recording Notes Guidelines and Best Practices

Information on what to include when documenting interactions with students in MU Connect.

Setting up and Using Direct Links

Instructions for staff and faculty. Direct Links in MU Connect let students bypass searching and go straight to a staff member’s profile or appointment scheduling page, making it easier to connect with the right person or service. Staff can enable and share their own links in emails, websites, or student-facing materials, and can also copy links to refer students to other staff or services.

Setting up your Notifications

This article explains how to set up and customize MU Connect email notifications for appointments, tracking items (flags, referrals, to-dos), and daily summaries. Notifications default to your institution email, and preferences can be adjusted anytime to fit your workflow.

Setting up your profile in MU Connect

This article explains how to set up and maintain your MU Connect profile so students can easily find and connect with you. It covers adding a photo, updating contact information, setting a preferred login page, enabling direct links, and completing your biography and overview to clearly share how you support students.

Setting your appointment preferences

This article explains how to set and manage your appointment preferences in MU Connect, including scheduling deadlines, Outlook calendar sync, and adding meeting locations (office, phone, online, etc.). It also covers managing calendar permissions and emphasizes saving changes to ensure your settings are applied.