Service Catalog

Categories (13)

Accounts & Access

Password and MFA issues. Faculty, staff, student, resource, courtesy, volunteer, and guest accounts.
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Administrative & Business

Request an estimate or consultation for IT projects and services.
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Application Development & Reporting

Requests for University data, custom internal web applications, and application integrations.
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Classroom & Computer Labs

Ideal Learning Environment (ILE) and classroom audio/visual technology. Student use Computer Lab software and printing.
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Computers & Devices

Support for laptops, desktops, tablets, smartphones, and printers
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Email & Collaboration

Support for email, group mailing lists, calendars, and scheduling.
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IT Procurement

Information on purchasing computers, printers, mobile devices, and software for your office.
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Instructional Support

LMS, teaching tools, eLearning, lecture capture, and online course support.
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Phone

Office phones, phone service, fax, and voicemail.
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Security

Support for Infrastructure and services that provide information security, data integrity, and compliance for institutional activities
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Server & Database Administration

Managed servers, virtual servers, and data center hosting. Database creation and support.
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Software

Technical support and purchasing information for a variety of software.
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Wi-Fi & Network

Wired and wireless connectivity on-campus. Remote network connectivity from off-campus.
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