TDX Support

Services (5)

Amanda Lake

I’m receiving multiple tickets related to BERT inquiries that need to be routed to our BERT Coordinator, Amanda Lake. However, she is not currently listed in TDX for assignment. Could you please advise on how to get her added and which department she should be placed under?

Report A Bug

To report a bug, please click on the 'Report Bug' button at upper right. Please provide as much detail as possible, attaching supporting documentation, such as screen shots, if necessary to your report.

Request Enhancement

This service is for requesting enhancements to MUHC HR's TDX instance.

Response Template - Request

Request to create boilerplate text responses in TDX service requests.

Ticketing/Portal Access & Permissions

Service to request technician access to ticketing applications and the client portal