I’m receiving multiple tickets related to BERT inquiries that need to be routed to our BERT Coordinator, Amanda Lake. However, she is not currently listed in TDX for assignment. Could you please advise on how to get her added and which department she should be placed under?
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This service is for requesting enhancements to MUHC HR's TDX instance.
Request to create boilerplate text responses in TDX service requests.
Service to request technician access to ticketing applications and the client portal