Search11 Results
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
Add or Remove members from a TDX Group.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
How to find my submitted tickets
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
Instructions for creating a new incident ticket.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
Instructions for creating a new service request ticket.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
What's the purpose of task and how are they added to a ticket.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
How to set at tickets status to Resolved.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
Instructions on the ticket escalation process.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
Become more familiar with TDX report development with TDNext.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
This article will provide the standards that should be applied when creating a knowledge base article in TeamDynamix. The target audience is staff and student workers that will be writing, reviewing, approving and publishing knowledge base articles.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
This article explains how to use the TDX Advanced Knowledge search feature.
- Knowledge Base
- Administrative & Business
- Enterprise Service Management
This getting started article will help users understand how to use the My Work application in TDNext. The user must have access to the TDNext and My Work applications in TeamDynamix (TDX).