 MU Connect

This article explains how to cancel or reschedule student appointments in MU Connect, noting that Outlook only reflects accepted/declined invites and syncs up to 84 days in advance. To make changes, users must manage appointments directly in MU Connect by canceling with a message or editing to reschedule.

Instructions for how to use MU Connect’s search and advanced filters to quickly find students, view their profiles, and identify groups for targeted outreach based on tracking items, attributes, or course context.

An overview and explanation of Kiosks and Waiting Rooms used for checking in walk ins and scheduled appointments.

Overview and how to guide related to the Not Enrolled Flag and outreach process.

Information on what to include when documenting interactions with students in MU Connect.

This article provides email, phone, and voicemail script templates for staff to use when following up with students who have interacted with Roary, Mizzou’s AI chatbot. The templates help prepare students for outreach and can be customized to fit your unit’s tone and purpose.

Instructions for staff and faculty. Direct Links in MU Connect let students bypass searching and go straight to a staff member’s profile or appointment scheduling page, making it easier to connect with the right person or service. Staff can enable and share their own links in emails, websites, or student-facing materials, and can also copy links to refer students to other staff or services.

This article explains how to set up and customize MU Connect email notifications for appointments, tracking items (flags, referrals, to-dos), and daily summaries. Notifications default to your institution email, and preferences can be adjusted anytime to fit your workflow.

This article explains how to set up and maintain your MU Connect profile so students can easily find and connect with you. It covers adding a photo, updating contact information, setting a preferred login page, enabling direct links, and completing your biography and overview to clearly share how you support students.

This article explains how to set and manage your appointment preferences in MU Connect, including scheduling deadlines, Outlook calendar sync, and adding meeting locations (office, phone, online, etc.). It also covers managing calendar permissions and emphasizes saving changes to ensure your settings are applied.

This article explains how to use Attribute Filters in MU Connect to narrow or target student lists on the My Students and Tracking tabs. Users can apply up to five attributes with custom logic (AND, OR, NOT, parentheses) to identify specific groups for outreach and support.