If you are not seeing a Turnitin report after you submit your assignment you may need to wait a little longer or you may have uploaded an incompatible file type. If the paper is a first submission, it can take up to ten minutes to generate. If the paper is a resubmission overwriting a previous submission, the Similarity Report may take 24 hours to generate.
If you have uploaded an incompatible file type you may see an exclamation point when attempting to view your grade under Grades (see Fig. 1).
Figure 1: Turnitin error message
We recommend that you save your Word files as a PDF as seen in the images below to achieve a successful upload (see Fig. 2 & 3). Here are further instructions for Windows, Mac and iOS.
Other options are to either convert your image PDF to an OCR PDF or revert back to a standard word document to make your submission. Here are the accepted file types for uploads to Turnitin.
Figure 2: Saving a Word document as a .pdf file on Windows
Figure 3: Saving a Word document as a .pdf file on Mac
Turnitin campus and vendor resources