This article provides guidance on managing enrollments in non-registrar Canvas courses, including adding new users and removing or deactivating existing ones.
Adding users
To add a user in the People tab using the +People link, one of the following options can be used, see figure 1:
- Email address
- Email address listed in Canvas has to be used, not the university directory email address.
- Additional email addresses can be found for a user by looking at their Contact Card in M365 apps. See note below.
- Login ID - username (SSO ID)
- This is the preferred method to add users.
- SSO is generally the first part of a users email address, before @domain.edu
- SIS ID - student ID number
Figure 1: Using the Add People search, users can be added to Canvas by selecting one of three search options.
⚠️Note: To locate additional email address options for a person, use M365 apps (Outlook, Teams, etc.) to search for the person. Once located, hover over their name or photo and select Contact Card. See figure 2.
Figure 2: Using Outlook on PC to search for a user and select Show Contact Card from search results.
Additional information can be found in the Instructure help article, How to add the user to your Canvas site using Canvas.
Deactivating and Removing users
Users who have been manually added to Canvas can also be removed under the People tab in Canvas; see figure 1.
⚠️ Note: If users were added through the Canvas Request System or uploaded via a bulk upload, manual removal may not be an option. In cases where a user does not have the “Remove from course” option, or a user is removed but repopulates at a later time, please contact at@umsystem.edu for assistance.
Figure 1: Using the People tab to open a specific user’s options menu.
Course instructors/administrators have two options:
- Deactivate user: An inactive enrollment retains prior activity in a course but does not allow the student to access course content. Inactive students do not appear in any messaging lists within the course and cannot be added to a group. Grades for inactive students still display in the Gradebook and can be edited like other students.
- Remove a user: Users removed from a course do not retain any record of participation in the course.