Service requests directly related to candidate profiles.

Services (7)

Candidate Information Incorrect

Request for changing information found in a candidates Phenom profile.

General Candidate Support

For any Phenom candidate support that isn't an already named service.

Merge Candidate Profiles

For situations where a candidate has multiple profiles in the CRM that need to be merged.

Pre-Screening Question Request

Request to send pre-screening questions to candidates if they are unable to complete them in Phenom.

Remove Documents

Request to remove uploaded documents from a candidate profile.

Unable to Access Phenom

Support for users who are unable to access any of UMHC's supported Phenom products.

Unmerge Phenom Profiles

For incidents where one or more candidate profiles within Phenom need to be unmerged.