Phone

UMKC Networking & Telecommunications offers expertise in product consultation as well as purchasing, installation, and relocation services for office phones and conference room phones. No equipment is to be connected to the telecommunications system without prior consultation with or approval from Networking & Telecommunications.

UMKC Faculty and Staff.  If a request has an associated cost or will incur charges, it must be approved by a fiscal officer. 

Report a Problem:

• Assistance troubleshooting phone issues, including long distance, speed dials, headsets, handsets, cords, etc.

Submit a Request:

• Request a replacement if your existing phone is broken or not working. This is a billable item, which will be paid for by your department.
• Request a new phone service, for user, department, fax line, alarm line or conference phone.
• Request to modify the functionality of your phone. You can request shared lines to be added or removed and changes in other programming.
• Request to have your phone service disconnected. There will be a charge if the number needs to be re-established in the future.
• Request to have your phone moved to a different location. This is a billable item, which will be paid for by your department.
• Request to add phone equipment such as a headset, side car or other to your existing phone.

• Instructions and How-To feature guides for using your office phone.
• Review pricing for phones and phone related services.