Division of IT TeamDynamix (TDX) Client Portal FAQs

This article aims to provide solutions to the frequently asked questions (FAQs) regarding the usage of the DoIT TeamDynamix (TDX) Client Portal.

The DoIT Client Portal offers various functionalities, including submitting issues, making requests, and accessing knowledge articles to help address your inquiries. Below are some of the most commonly asked questions related to the Division of IT TeamDynamix Client Portal.

• How do I search for Knowledge Articles and/or Services that I would like to submit?
• How do I create and submit an issue or service request ticket?
  • How to Create a new Service Request Ticket
  • How to Create a new Incident (Report an Issue) Ticket
• How do I find the tickets I've previously submitted?