Service Catalog

Categories (12)

Accounts & Access

Aims, Authentication, Office 0365, sponsored accounts, and TritonCard.
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Administrative & Business

Time & Labor, Training & Performance and Web Applications.
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Application Development & Reporting

Cascade, Fee Appeals, Institutional Research, and Website issues
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Classroom & Computer Labs

Request services in computer labs and classroom. Report an issue.
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Computers, Devices, & Printing

Computer moves, pickups, and issues. Report printer issues, moves, or order supplies.
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Email, Phone, & Collaboration

Distribution List, email abuse, faculty/staff email, Fax, Fileshare, Panopto and Sharepoint.
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Information Security

Anti-Virus, compromised accounts, email security, Enterprise File Transfers, and Workstation Encryption.
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Instructional Support, Teaching & Learning Technologies

LMS, teaching tools, eLearning, lecture capture, and online course support.
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IT Procurement

UCP Program, departmental and purchase request. Purchase Volume License software.
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Server & Database Administration

Cloud Storage, Delmar, network drives, server software, and Soulard.
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Software

Assign License, install Software, Make Me Admin Request, software issues, and software download resets.
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Wi-Fi & Network

Firewall, register device on a dorm port, wired ports, Virtual Private Network (VPN), and wireless network.
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