This service provides support for issues related to report scheduling, delivery, and ownership across organizational systems (e.g., Cornerstone SBX, LMS, DataHub, HR Hub).
Reports are often tied to individual user accounts or distribution settings. When an account is termed, or if delivery settings are not updated, scheduled reports may fail. This service ensures report ownership and delivery are properly managed to maintain uninterrupted reporting.
All Employees
- Transfer scheduled reports to an active account or shared service account.
- Fix email distribution failures and ensure intended recipients are receiving reports.
- Set up or adjust recurring reports to meet team needs.
- Confirm reports are running successfully after updates.
- Assistance with report errors, delivery failures, or ownership issues.
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