This service is used to request an exception to the timecard sign-off process when a correction is necessary after the Tuesday 1:00 PM deadline.
Effective November 8, 2026, timecards will no longer be routinely unlocked after final sign-off. Corrections must be submitted through the historical edit process and will be paid on the employee’s next scheduled paycheck.
All employees with a timekeeping manager's license.
Exceptions: Timecard unlocks may be considered when necessary to prevent an employee overpayment.
Missed or Incorrect Time: Corrections submitted after the sign-off deadline must be processed through a historical edit. Any additional wages owed will be included on the employee’s next scheduled paycheck.
Requests to unlock timecards for routine corrections or missed punches will no longer be approved.
Submit a service request only when an exception to the timecard sign-off process is needed.
Include the employee’s name, employee ID, applicable pay period, and a detailed explanation of why an exception is necessary.
For routine corrections to previously signed-off timecards, please use the Historical Edit Form rather than submitting an unlock request.