How To: Check the Status of your Request

You can quickly view the status of your ticket(s) by logging into the  MUHCHR Client Portal.

1. Go to the  MUHCHR Client Portal  Home page
2. If you do not see your name displayed in the top right corner of the screen, click the Sign In to log in.
3. Click on View My Requests button at the top of the left column. Then select Ticket Requests on the menu.
4. A summary of your request(s) will display on the home page. View the Status column.
5. To see more details for a ticket, including the ticket's description and any comments made on the ticket, click on the title of the ticket request. This will take you to a detailed view of the request.

1. If your request does not display on your Ticket Requests page, click Select all under the Status Class field.
2. On this screen, you can search for your request. For example, if you have a lot of open ticket requests, use the Created field to narrow down your search. To see if a request has been marked as Completed or cancelled, change the Status Class field to include those statuses.

3. Click Search.