Activating Your SnapGene Account
1. You will receive a confirmation email from SnapGene:
2. From here you will need to go into Software Center and download SnapGene by clicking on the following icon.
Note: If you do not see the following icon reach out to your IT Pro:
3. When you launch SnapGene for the first time it will be in viewer mode, and you will need to activate it:
4. You will be prompted to select your activation method. Here you will select email sign in:
5. You will be prompted to sign in. Instead, click the No account, create one link below. If you already have an account, you could be prompted to enter a one-time code:
6. You will need to complete the form below to create a profile. Click “Get Started” once finished:
7. If you see the following screen below you are all set to start using the registered version of SnapGene:
If you have any issues, please reach out to your IT Pro for assistance.
One-Time Code Steps
With the recent transition to a new licensing model, some SnapGene users may encounter issues when attempting to sign into their accounts. To resolve these sign-in problems, users are advised to follow a streamlined password reset process:
- Go to SnapGene's website: https://www.snapgene.com/
- Click the "Sign In" button located in the top right corner.
- Enter your registered email address associated with your SnapGene account and click "Continue".
- When prompted for a password, select the “Sign in with one-time code” option (the second choice on the screen).
This method bypasses traditional password entry and allows users to authenticate securely using a temporary code sent to their email. It’s a quick and effective workaround for login difficulties during the licensing update period.