Issue
Errors in Microsoft Applications that are not solved by signing out then back in (i.e. Audio issues on Teams, Outlook files not syncing)
Resolution
Repair M365
1. Connect to VPN if off Campus or Not connected to Campus network
2. Open Software Center
3. Choose Installation Status
4. Choose M365 Apps for enterprise
5. Choose Repair
If issue persists Uninstall then Reinstall M365
Reinstall M365
1. Connect to VPN if off Campus or Not connected to Campus network
2. Open Software Center
3. Choose Installation Status
4. Choose M365 Apps for enterprise
5. Choose Uninstall
6. Once Finished choose Install
For Additional Assistance
Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal.