My Recently Visited Services

Request help with setting up an account or resetting the password.


Request consultation regarding IT solutions for a lab or research project, including support for planning grants with IT needs.


Printer not working? Reach out using this form.


Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.


Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.


Ask for a consult on hardware for options regarding your needs.


Request for resource account support or the creation of a new resource account.


Request a different software version.


Make a change to or cancel being billed for a particular software.


Request purchase of computers, printers, equipment, etc.


Request to install Brainware Verifier, manage user access, or report an issue with Brainware.


Purchase, or obtain free, software which requires an IT software review.


Request an IT software review.


Request training for a lab or group on research-related technologies including HPC clusters and tools like Globus


Change the computer and/or person who is licensed for a particular software.


S&T has implemented processes for International Travel by faculty, staff and students. S&T IT Security can help you secure your data and campus devices for the trip.


Requests to increase Microsoft 365 Quotas for OneDrive, SharePoint and Exchange, and Google Drive.


S&T IT Security provide a streamlined process for identifying, analyzing, and addressing phishing attempts and spam to protect your organization from cyberattacks. Use the following steps to report it https://it.mst.edu/services/email/report-phishi... If you are unsure it is phishing, leverage our expert support to safeguard your email environment and maintain a proactive defense against phishing and spam threats


S&T IT Security provide expert guidance to assess, document, and process exceptions when necessary to support business objectives while minimizing risks. Each request undergoes a thorough review to ensure that appropriate compensating controls are in place, ensuring both compliance and operational flexibility. Let us help you navigate the balance between security requirements and business needs with a seamless exception handling process.


Whether you’re dealing with undelivered outgoing emails or missing incoming messages, S&T IT Security can identify and address the root cause—be it server errors, spam filters, or misconfigurations. We assist with troubleshooting, tracking emails, and ensuring that your messages reach their intended destinations promptly. Let us restore smooth email communication for your organization with efficient and reliable support.


Report an outage or malfunctioning instrument-attached computers or devices.