My Recently Visited Services

Request to install Brainware Verifier, manage user access, or report an issue with Brainware.

Request help with setting up an account or resetting the password.

Request consultation regarding IT solutions for a lab or research project, including support for planning grants with IT needs.

Request for resource account support or the creation of a new resource account.

Request for help with all Multi-Factor Authentication (MFA) problems

Request a tour of a classroom on campus to learn how to use the technology.

Request purchase of computers, printers, equipment, etc.

Requests for data and phone jack activations, network cable or fiber, and network hardware.

Request for used/surplus/broken equipment to be removed.

Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.

I need help with software.

MOVEit Automation is a secure managed file transfer solution that schedules file pickup and delivery between locations.

Purchase, or obtain free, software which requires an IT software review.

Renew software that has previously been reviewed by IT.

Request the assistance or purchase of a cellular phone

Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.

Get help with or request a consultation on the creation of an internal web application for campus data analysis, work improvement or reporting. Also get assistance with implementation of purchased software data feeds or integration of an API.

Assistance with desk phones including activations, display names, voicemail, and troubleshooting.

Request assistance in a Classroom, Conference Room or CLC. For immediate assistance you can call 6611.

Assistance with Zoom or Zoom access.

Request training for a lab or group on research-related technologies including HPC clusters and tools like Globus

S&T IT Security will respond to cyber security incidents involving malware, ransomware, and viruses.

Request for support with Microsoft Teams.

To initiate a investigation driven exploration of data belonging to an individual. Requests must come from Human Resources, Title IX, Student Conduct, or Office of General Counsel.