My Recently Visited Services

Please provide as much information as possible for IT to route this request to the proper team. Note IT may follow up via email for more details.


I need help with software.


Request assistance with remote access to your desktop computer.


Request purchase of computers, printers, equipment, etc.


Request support using or accessing or changing access to a research data storage resource.


Support needed for a vended software to improve a feature, update data integration, or other support services.


Request assistance with connecting to the wireless network on campus.


Request to install Brainware Verifier, manage user access, or report an issue with Brainware.


Managed File Transfer - Automated File Transfer Assistance is a secure file transfer solution that schedules and executes secure file pickup and delivery project between locations.
Managed File Transfer - Vendor Initiated File Transfer can temporarily store files for departments and vendors to exchange files asynchronously.


Perceptive Content is an electronic document workflow and management system.


Submit a new license file to IT.


To initiate a investigation driven exploration of data belonging to an individual. Requests must come from Human Resources, Title IX, Student Conduct, or Office of General Counsel.


Request access to, get assistance with, or report issues with Adobe Acrobat Sign. Adobe Acrobat Sign is the UM System Enterprise electronic signature (e-signature) service.  It is legally binding and complies with many federal regulations.


Tidal Automation manages and controls job scheduling.


Request for support with Microsoft Teams.


Request support selecting, configuring, or managing a research-related workstation or server.


Assistance with electronic fax or fax printers.


Request training for a lab or group on research-related technologies including HPC clusters and tools like Globus


Report an outage or malfunctioning research data storage resource.


Implementing any approved third-party software for integrations (SSO, etc.) or university data (SFTP, etc.)


Requests for access to a campus network storage.