How to Transfer Files Across Adobe Accounts or Profiles

This document will describe how to transfer files between your Adobe profiles or from your S&T Adobe ID to your UM System Enterprise Account. This will help you most if you need to move assets:

  • From your personal Adobe ID to an enterprise account.
  • From your @mst.edu account to your @umsystem.edu account.
  • Across profiles (Business Profile -> Business Profile; Business Profile -> Personal Profile; Personal Profile -> Business Profile)

The UM System is working with Adobe to correct an issue that placed customer’s files and/or collaboration notes in the UMS – University of Missouri – Columbia (Main Campus) profile incorrectly.

Transfer files

In the transfer procedures described below, comments, versioning information, sharing invitations, and file collaborations in the source accounts or profiles are not copied over.

Migrate other settings

To sync the settings, sign in to an app with the source account, sync settings, and sign out. Then, sign in with the destination account or profile. The latest settings on the desktop can then be synced to Creative Cloud using your destination account or profile.

Copying/moving mobile creations from one cloud to another is not supported.

Creative Cloud Market assets and Design Libraries data are also account specific. You can download the assets again and create Design Libraries.

For assistance with Adobe Color data migration, contact the IT Help Desk or submit a request online. S&T IT will work with Adobe to get your color data migrated.