Body
Overview
Troubleshooting related to the GET App
Detailed Information
GET App general issues
- Log out of then Back into GET App
- Confirm you've selected the Add to Wallet or Add to Phone option
- Verify Location Services are turned on as Always allow or While using this app.
- If Android device, confirm NFC is turned on in settings.
- Restart phone.
- Confirm App is up to date. Go to the App store to see if an update is required
- If no update is available please uninstall then reinstall the app
- If issue persists please contact Tech Support
Mobile Student ID for Apple FAQ
For Additional Assistance
Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal.