Change a VoIP Telephone Voicemail Greeting

Question

How do I change a VoIP telephone voicemail greeting?

Answer

If calling from your Cisco IP Phone, press the Voicemail button and skip to step 3.

  1. If calling from a different phone, dial 573-884-3111, when the greeting begins, press the star (*) key.
  2. Enter your ten digit phone number followed by the pound (#) key.
  3. Enter the PIN followed by the pound (#) key.
  4. Press 4 for setup options.
  5. Press 1 for greeting and follow the prompts.

For additional information regarding voicemail, see this Division of IT website.

For Additional Assistance

Please submit a ticket or call the Help Desk at (573) 882-5000.

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