Request New Phone Service

Question

How do I request a new phone service?

Answer

Follow these steps to make a request for new phone service:

  1. Log in to the DoIT Service Portal.
  2. Click the Request Services tile.
  3. Scroll down and click on Networking & Telecom.
  4. Scroll up and click on University Phone Service.
  5. Click on the type of phone request:
  • Request an Individual Employee Phone
  • Request a Department Phone
  • Request a Conference Room Phone
  • Request a Public Phone
  • Request Telephone Equipment Rental
  1. Complete the information in the Contact Information area.
  • If this request is for someone else, click the Submit on Behalf of Someone Else button and search for the person.
  1. Complete the information in the Location Information area.
  • Type the first letter of the name of the building to skip to that area of the list. For example, type the letter L in the box, and then use the drop-down button and scroll to find the Locust Street Bldg.
  1. Complete the information in the Phone Configuration Information area.
  • If you are requesting Telephone Equipment Rental you will see a Request Information area instead of the Phone Configuration Information area.
  1. Select the Scheduling Information.
  • If you are requesting Telephone Equipment Rental, you will not see an option to select Select Scheduling Information.
  1. In the Payment Information area, enter the MoCode that this request will be charged to. The signer and other information appears.
  • If you are not sure what your MoCode is, contact your supervisor or your departmental fiscal officer.
  1. Click on the signer’s name and their information will auto-fill the Authorized Signer Name and Authorized Signer Email.
  2. Click the Submit button (at the top of the page) to complete your request.

Note: For pricing information, go to the Division of IT - Equipment Rental website.

For Additional Assistance

Please submit a ticket or call the Help Desk at (573) 882-5000.

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