Question
How do I connect to VPN using Ubuntu 24?
Answer
Install VPN
- Login to the VPN website at UM VPN Service. You can use the **Generic group on that page and click Login. After authenticating, there will be a download link for the Linux installer for Cisco Secure Client, as well as a button for installation instructions.
- Install the program using the installation instructions.
INSTALL WebKit 2 for GTK
These steps are necessary on ubuntu 24 because Cisco Secure Client is built to use an older version of the WebKit 2 library to interact with the World Wide Web.
- Open Terminal.
- Run sudo nano /etc/apt/sources.list.d/ubuntu.sources.
- Locate the URIs section ending 'archive.ubuntu.com/ubuntu'.
- Modify the Suites line by adding the 'jammy' suite to the start of the list, like 'Suites: jammy noble-updates noble-backports'.
- Locate the URIs section ending 'security.ubuntu.com/ubuntu'.
- Modify the Suites line by adding the 'jammy-security' suite to the start of the list, like 'Suites: jammy-security noble-security'.
- To save the changes to the file, press Ctrl-X, then answer 'Y' to save the file and exit the Nano editor.
- Run sudo apt update. If there are any warnings, ignore them.
- Run sudo apt install libwebkit2gtk-4.0-37.
- Run sudo nano /etc/apt/sources.list.d/ubuntu.sources.
- Remove the additions you made in the previous steps (i.e. remove the 'jammy' and 'jammy-security' entries).
- To save the changes to the file, press Ctrl-X, then answer 'Y' to save the file and exit the Nano editor.
- Run sudo apt update.
Connect to the VPN
- Open Cisco Secure Client.
- In the form field, type or select vpn1.missouri.edu.
- Click the Connect button.
- In the Group drop-down menu, choose:
Students: **Generic
Faculty/Staff: *Employee
- You will be redirected to the Microsoft Sign in page.
- Enter your University email login address (username@umsystem.edu)
- Enter your password
- Complete the Two Factor Authentication (Text code or Authenticator App request/code)
- You are now connected to university VPN.
For Additional Assistance
Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal.