Request Off Informational Notification

Starting Jan. 23, UKG will include a new informational notification to help employees request time off.

This update gives visibility into days when departments are seeing a high number of PTO and off-block requests. While not a guarantee of approval or denial, it’s a helpful tool for planning — choosing a day with fewer requests may increase the likelihood staff requests are approved.

• If an employee would still like to submit a PTO request or off-block request for a day that has reached the department’s request limit, the employee will see the following notification: 

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• This notification does not mean that the request cannot be submitted or will be denied — it is meant to inform you that there is a large volume of requests for the selected day(s) and may lead to the request being denied if safe staffing is a concern. To submit a request anyways, select the “Submit Anyway” button at the bottom right corner. 

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  Employees can also utilize the calendar view to see which days have more requests: 

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  The red triangle means the requests limit has been met; additional requests may not be approved.  

• The yellow triangle means requests have been submitted but the limit has not yet been met. Requests are still likely to be approved without issue.  

• The grey circle means no requests are allowed for this day.  

• The purple block  means you are already scheduled for a shift. 

• The grey circle check mark means your time off request has been submitted. 

• The green circle check mark means your time off request has been approved. 

• If there is no triangle, then there have been no requests submitted for this day and there is a high chance of the request being approved.  

Reminders for staff  

• Only six off blocks are permitted per 6-week schedule. The usage of more than six off blocks will lead to requests being denied or viewed as a lower priority. 

• If PTO is utilized, please enter the correct number of hours to be utilized. PTO may be utilized in lieu of picking up shifts to meet FTE requirements.