Body
Question
How do I sign in to OneDrive on my Windows computer?
Answer
NOTE: You may need to install OneDrive to your Windows PC before following these steps. OneDrive typically comes pre-installed with Windows, otherwise you can install it via Microsoft 365.
To sign in to OneDrive on your Windows PC, follow these steps;
1. Open OneDrive (You can use the search bar in the bottom task bar to search for 'OneDrive', or your can find it in Start Menu > type 'OneDrive')
2. You will likely be prompted to sign in. Enter your University credentials (formatted as username@umsystem.edu).
3. Enter your password and proceed.
4. You may be asked to authenticate. Please follow the steps on screen to complete the authentication process.
5. On your first time setting up OneDrive, you will likely see a prompt to choose a folder location. The default is typically C:\Users\YourName\OneDrive. It is generally best practice to leave it as the default. Click Next.
6. You will now be prompted to choose which folders to sync. If you would like all of the listed folders to sync with your OneDrive, leave them all selected. Otherwise, select the appropriate folders you would like synced.
7. Click through the OneDrive introduction screens, if any, then you will see a button to 'Open my OneDrive folder'.
8. You should see a blue cloud icon in the bottom-right corner of your screen (or by expanding the system tray from the upward-facing arrow). This means that OneDrive is running successfully.
Additional Tips
- OneDrive will appear in File Explorer. You can drag files into your OneDrive folder, like any other folder on your computer.
- If you want to select a file to offload to OneDrive, or always keep locally, right-click on the file(s) you would like to make this change to.
- No cloud icon? You may need to reopen OneDrive (start from step 1 until the cloud reappears).
- Sign-in loop? Ensure that your internet is connected and that your credentials are correct/updated.
- Files not syncing? Click the cloud icon, it will usually tell you what has gone wrong.
For Additional Assistance
Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you can start a chat with an agent by selecting the speech bubble icon in the lower-right corner of the screen on this site. You may also use the Division of IT Client Portal to view a comprehensive list of DoIT resources and contact methods.