Updating Authorized Signer or MoCode for an Active TDX Ticket

Information for IT Team members on how to update the MoCode or Authorized Signer on an existing Approval Pending ticket.

How do I update the Authorized Signer or MoCode on an active ticket?

1. Confirm what workflow is enabled below requestor info. 

2. Choose Remove Workflow under Actions.

3. Then update MoCode or Authorized Signer.

4. Choose Reassign Workflow under Actions.

• It will have 3 choices MoCode Approval – Basic, Simplified, or with Security Approval Addition

5. Once reassigned, the system will restart the Approval workflow and resend any notifications.​​​​​​​

 

Please call the IT Help Desk at 573-882-5000, email at techsupport@missouri.edu, or you may select Live Chat! (Contact Us section) on the Division of IT Client Portal.